Pengaruh Beban Kerja, Stress Kerja terhadap Kinerja Pegawai Dengan Motivasi sebagai Variabel Moderasi pada Badan Keuangan Daerah Kabupaten Kayong Utara

Authors

  • Nining Eka Susanti Universitas Gajayana
  • Ernani Hadiyati Universitas Gajayana
  • FX Bhakti Hendrakusuma Universitas Gajayana
  • Gunadi Gunadi Universitas Gajayana

DOI:

https://doi.org/10.55681/sentri.v4i10.4820

Keywords:

workload, job stress, work motivation, employee performance

Abstract

This study aims to analyze the influence of workload and job stress on employee performance, with work motivation as a mediating variable at the North Koyong Regional Finance Agency. The study used a causal associative approach, with a population of 42 employees of the North Koyong Regional Finance Agency, and a saturated sampling technique. The sampling technique used a questionnaire and data analysis using SmartPLS. The results showed that workload did not significantly influence employee performance, indicating that a high workload does not necessarily directly increase or decrease performance. Work stress also did not significantly influence employee performance, indicating that work pressure is still tolerable by employees. In addition, workload did not significantly influence work motivation, indicating that a high workload is unable to generate internal drive to work better. Conversely, work stress was shown to have a positive and significant effect on work motivation, where certain pressures can be a driving force for increased motivation if perceived as challenges. Work motivation itself significantly influences employee performance, confirming that motivated employees tend to show more optimal performance. However, work motivation was unable to significantly mediate the relationship between workload and job stress on employee performance, indicating that motivation's role as an intermediary is still not optimal.

Downloads

Download data is not yet available.

References

Agusta, L. (2013). Pengaruh pelatihan dan motivasi kerja terhadap kinerja Pegawai CV Haragon Surabaya. Agora, 1(3), 1399-1408.

Agusta, L. (2013). Pengaruh pelatihan dan motivasi kerja terhadap kinerja Pegawai CV Haragon Surabaya. Agora, 1(3), 1399-1408.

Alqudah, I. H. A., Carballo-Penela, A., & Ruzo-Sanmartín, E. (2022). High-performance human resource management practices and readiness for change: An integrative model including affective commitment, employees’ performance, and the moderating role of hierarchy culture. European Research on Management and Business Economics, 28(1), 100177. https://doi.org/10.1016/j.iedeen.2021.100177

Ananda, R., Hidayat, R., & Putri, D. (2022). The effect of motivation and workload on employee performance in public sector organizations. Jurnal Manajemen dan Bisnis, 14(1), 45–56. https://doi.org/10.23960/jmb.v14i1.245

Anita, J., Aziz, N., & Yunus, M. (2013). Pengaruh penempatan dan beban kerja terhadap motivasi kerja dan dampaknya pada prestasi kerja Pegawai dinas tenaga kerja dan mobilitas penduduk Aceh. Jurnal Manajemen Pascasarjana Universitas Syiah Kuala, 2(1), 67-77.

Anita, Julia, et al, 2013. Pengaruh Penempatan dan Beban Kerja Terhadap Motivasi Kerja dan Dampaknya pada Prestasi Kerja Pegawai Dinas Tenaga Kerja dan Mobilitas Penduduk Aceh. Jurnal Manajemen. Vol. 2, No. 1, November 2013, Hal. 67-77.

Asih, G. Y., Widhiastuti, H., & Dewi, R. (2018). Stres kerja. Syria Studies.

Bakker, A. B. & Demerouti, E. — Job Demands–Resources Model (pemahaman teoretis tentang beban kerja dan sumber daya kerja).

Chen, B. et al. (2022) — tinjauan hubungan stres kerja, kesehatan mental, dan kinerja.

Dacholfany, M. I., & Susanto, A. (2021). ORGANIZATIONAL COMMITMENT AND ACHIEVEMENT MOTIVATION ON TEACHER PERFORMANCE IN SCHOOL. AL-TANZIM: Jurnal Manajemen Pegawaian Islam, 5(3), 248-262.

Eoin, A. K. (2018). Konsep Stres Kerja. Jakarta:Erlangga.

Fahmi (2013), dalam Munandar (2008). Definisi stres kerja sebagai beban psikologis di luar kemampuan individu.

Fahmi, I. (2016). Perilaku Konsumen Teori dan Aplikasi.

Fahmi, S. (2016). Pengaruh stres kerja dan konflik kerja terhadap semangat kerja Pegawai pada Pt. Omega Mas Pasuruan. Jurnal Ekonomi MODERNISASI, 12(3), 107-116.

Hadi, S. (2009). Peranan Pegawaian dan pelatihan thd produktivitas kerja Pegawai pd PT Heinz ABC Indonesia (Doctoral dissertation, Universitas Mercu Buana).

Hanafi, B. D., & Yohana, C. (2017). Pengaruh motivasi, dan lingkungan kerja, terhadap kinerja Pegawai, dengan kepuasan kerja sebagai variabel mediasi pada PT BNI Lifeinsurance. Jurnal Pegawaian ekonomi dan bisnis (JPEB), 5(1), 73-89.

Ilahude, N.N. (2024) — Pengaruh beban kerja dan stres kerja terhadap kinerja pegawai Bank (studi kuantitatif).

Irawati, R., & Carollina, D. A. (2017). Analisis pengaruh beban kerja terhadap kinerja Pegawai operator pada PT Giken Precision Indonesia. Inovbiz: Jurnal Inovasi Bisnis, 5(1), 51-58.

Jafar, A., K., 2018, Pengaruh motivasi terhadap kinerja Pegawai PT. Asuransi jiwa bersama Bumi Putra 1912 cabang Gowa.

Jatnika, D., & Yulianti, T. (2024). The Influence of Work Stress and Workload on Auditor Performance with Work Motivation as an Intervening in the Inspectorate General of the Ministry of Agriculture of the Republic of Indonesia. Dinasti International Journal of Management Science.

Kahneman, D., & Bar-Hillel, M. (2020). Comment: Laplace and Cognitive Illusions.

Khtatbeh, M. M., Mahomed, A. S. B., bin Ab Rahman, S., & Mohamed, R. (2020). The mediating role of procedural justice on the relationship between job analysis and employee performance in Jordan Industrial Estates. Heliyon, 6(10), e04973.

Koesomowidjojo, S. (2017). Panduan praktis menyusun analisis beban kerja. Jakarta: Raih Asa Sukses.

Koesomowidjojo, S. R. (2017). Balance scorecard. Raih Asa Sukses.

Koesomowidjojo. (2017). Analisis Beban Kerja. Jakarta:Raih Asa Sukses.

Kurniawati, E., Widowati, S. Y., & Santoso, A. (2021). Sosialisasi Pembuatan Merek Produk Ukm Di Kelurahan Pedurungan Semarang. Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS), 8(1), 8-12.

Lado, A. A., & Wilson, M. C. (1994). Human resource systems and sustained competitive advantage: A competency-based perspective. Academy of management review, 19(4), 699-727.

Latham, G. P., & Locke, E. A. (1991). Self-regulation through goal setting. Organizational behavior and human decision processes, 50(2), 212-247.

Latham, G. P., & Locke, E. A. (1991). Self-regulation through goal setting. Organizational behavior and human decision processes, 50(2), 212-247.

Locke, E. A., & Latham, G. P. (2013). Goal setting theory, 1990.

Locke, E. A., Cartledge, N., & Koeppel, J. (1968). Motivational effects of knowledge of results: A goal-setting phenomenon?. Psychological bulletin, 70(6p1), 474.

Locke, E. A., Shaw, K. N., Saari, L. M., & Latham, G. P. (1981). Goal setting and task performance: 1969–1980. Psychological bulletin, 90(1), 125.

Loor-Zambrano, H. Y., Santos-Roldán, L., & Palacios-Florencio, B. (2022). Relationship CSR and employee commitment: Mediating effects of internal motivation and trust. European research on management and business economics, 28(2), 100185.

Mahaputra, I. G. (2020). Stres kerja berpengaruh terhadap kinerja pegawai dengan motivasi sebagai mediasi di Dinas Pariwisata Klungkung. E-Jurnal Manajemen, 9(4). https://doi.org/10.24843/EJMUNUD.2020.v09.i04.p05

Mahaputra, I. G. Y. A., & Ardana, I. K. (2018). Stres Kerja Berpengaruh terhadap kinerja Pegawai dengan motivasi sebagai mediasi di dinas pariwisata Klungkung. Sumber, 6, 473.

Mahennoko, A. A., & ADIWIBOWO, A. S. (2011). Pengaruh Motivasi Kerja dan Komitmen Organisasi Terhadap Kinerja Pegawai Bidang Keuangan Pada Pemerintah Daerah Kabupaten Demak (Doctoral dissertation, Universitas Diponegoro).

Mgammal, M. H., & Al-Matari, E. M. (2021). Survey data of coronavirus (COVID-19) thought concern, employees' work performance, employees background, feeling about job, work motivation, job satisfaction, psychological state of mind and family commitment in two middle east countries. Data in brief, 34, 106661.

Mgammal, M. H., & Al-Matari, E. M. (2021). Survey data of coronavirus (COVID-19) thought concern, employees' work performance, employees background, feeling about job, work motivation, job satisfaction, psychological state of mind and family commitment in two middle east countries. Data in brief, 34, 106661.

Musanef, D. (1984). 1tlanagement KePegawaian di Indonesia, PT. Gunung Agung, Jakarta.

Novita Wahyu Setyawati, N. (2018). Stres kerja dan disiplin kerja terhadap kinerja Pegawai. Jurnal Riset Manajemen Dan Bisnis, 3(3).

Nusraningrum, D., Rahmawati, A., et al. (2024). Enhancing employee performance through motivation: the mediating roles of green work environments and engagement in Jakarta’s logistics sector. Frontiers in Sociology,

Ouisa, N., Macpal, S. J., & Biay, A. . (2025). The Influence of Workload and Motivation on Employee Performance through Job Satisfaction. Indonesian Journal Economic Review (IJER), 5(1),

Rivaldo, Y. (2021). Leadership and motivation to performance through job satisfaction of hotel employees at D'Merlion Batam. The Winners, 22(1), 25-30.

Rivaldo, Y. (2021). Leadership and motivation to performance through job satisfaction of hotel employees at D'Merlion Batam. The Winners, 22(1), 25-30.

Robbins, S. J., Song, W., Engelberts, J. P., Glasl, B., Slaby, B. M., Boyd, J., ... & Webster, N. S. (2021). A genomic view of the microbiome of coral reef demosponges. The ISME journal, 15(6), 1641-1654.

Robbins, S. P., DeCenzo, D. A., & Wolter, R. (2004). Supervision today. Pearson Education India.

Robbins, Stephen, (2006). Perilaku Organisasi. PT Indeks, Kelompok Gramedia Jakarta.

Rolos, J. K., Sambul, S. A., & Rumawas, W. (2018). Pengaruh beban kerja terhadap kinerja Pegawai pada PT. Asuransi Jiwasraya Cabang Manado Kota. Jurnal Administrasi BisniS (JAB), 6(004), 19-27.

Rolos, J. K., Sambul, S. A., & Rumawas, W. (2018). Pengaruh beban kerja terhadap kinerja Pegawai pada PT. Asuransi Jiwasraya Cabang Manado Kota. Jurnal Administrasi BisniS (JAB), 6(004), 19-27.

Smith, K. G., & Hitt, M. A. (Eds.). (2005). Great minds in management: The process of theory development. OUP Oxford.

Sphr, R. (1999). Human Resource Management. New Jersey: Prentice Hall, Inc

Storey, B. C. (1995). The role of mantle plumes in continental breakup: case histories from Gondwanaland. Nature, 377(6547), 301-308.

Sugiarto, A., & Nanda, A. W. (2020). Stres kerja berpengaruh negatif terhadap motivasi kerja karyawan—studi kuantitatif. Jurnal Ilmu Sosial dan Humaniora, 9(2). https://doi.org/10.23887/jish-undiksha.v9i2.21302

Suharno, 2008, Manajemen Pegawaian (Sebuah Pengantar Bagi Para Calon Guru),

Downloads

Published

2025-10-31

How to Cite

Susanti, N. E., Hadiyati, E., Hendrakusuma, F. B., & Gunadi, G. (2025). Pengaruh Beban Kerja, Stress Kerja terhadap Kinerja Pegawai Dengan Motivasi sebagai Variabel Moderasi pada Badan Keuangan Daerah Kabupaten Kayong Utara. SENTRI: Jurnal Riset Ilmiah, 4(10), 2801–2818. https://doi.org/10.55681/sentri.v4i10.4820