Efektivitas Penertiban Pedagang Kreatif Lapangan Oleh Satuan Polisi Pamong Praja di Kota Palu

Abstract

This study examines the effectiveness of street vendor (PKL) regulation carried out by the Civil Service Police Unit (Satpol PP) in Palu City, a topic considered urgent due to the escalating growth of informal economic activity and its impact on public order, spatial arrangement, and community welfare. The issue is important because ineffective regulation may lead to recurring conflicts, unorganized public spaces, and limited protection for vendors who depend on street trading for their livelihoods. Using Campbell J.P.’s organizational effectiveness theory, consisting of program success, target achievement, satisfaction with the program, input–output balance, and overall goal attainment, this research employs a descriptive qualitative method. Data were collected through observations, in-depth interviews with Satpol PP officers, the Department of Trade and Industry, PKL organizations, affected vendors, and the surrounding community, as well as documentation from relevant sources. The findings reveal that regulatory efforts remain suboptimal due to incidental enforcement, inaccurate vendor data, and a gap between regulatory targets and the continuous spread of street vendors. Many vendors express dissatisfaction because guidance and viable solutions are perceived as insufficient. Limitations in personnel, operational facilities, and budget further hinder regulatory performance, while the absence of adequate relocation areas prevents the achievement of broader public-order and welfare objectives. In conclusion, improving data accuracy, strengthening inter-agency coordination, enhancing facilities, and providing alternative business spaces are essential for increasing regulatory effectiveness. These improvements must also be accompanied by education, socialization, and empowerment to ensure that regulatory policies are better understood, accepted, and sustainably implemented.