Pengaruh Work Shift dan Burnout terhadap Performance Masinis PT Kereta Api Indonesia (PERSERO)
DOI:
https://doi.org/10.55681/jige.v7i2.6001Keywords:
Burnout, Job Performance, Work ShiftAbstract
This study aims to analyze the effect of work shifts and burnout on the performance of train drivers at PT Kereta Api Indonesia (Persero), and compare these findings with fatigue management practices and work systems for train drivers in Japan and China. This study is based on Job Demands–Resources (JD-R) Theory, which explains that job demands, including night shifts and irregular rotations, increase the risk of burnout and decrease performance in high-risk jobs. The study used quantitative methods through PLS-SEM with 2,184 train drivers. The results showed that work shifts had a significant positive effect on burnout (60.8%), and a significant negative effect on train driver performance (33.9%). Burnout also had the strongest influence on performance decline (83.9%), and mediated 51% of the effect of shift work on performance.
Downloads
References
Abun, D., Ubasa, A. L. A., Magallanes, T., Encarnacion, M. J., & Ranay, F. B. (2021). Attitude toward the work and its influence on the individual work performance of employees: Basis for attitude management. Technium Social Sciences Journal, 18, 378–394. https://doi.org/10.2139/ssrn.3822054.
Alshammari, B., Pangket, P., Alrasheeday, A., Baghdadi, N., Alkubati, S. A., Cabansag, D., Gugoy, N., Alshammari, S. M., Alanazi, A., Alanezi, M. D., Alshammari, T., Valdez, R. M., Alshammari, S., Alharbi, L., Abubakar, A. A., Alshammari, A., & Alshammari, F. (2025). The Mediating Role of Burnout in the Relationship Between Emotional Intelligence and Work Engagement Among Hospital Nurses: A Structural Equation Modeling Approach. Nursing Reports, 15(6), 208. https://doi.org/10.3390/nursrep15060208
Auliani, S., Puspasari, M. A., Mahachandra, M., Susilo, Y. O., & Iridiastadi, H. (2024). Fatigue among Indonesian Freight-Train Drivers: A study utilizing eye blink duration and changes in facial expressions. Transportation Research Interdisciplinary Perspectives, 24(May 2023), 101056. https://doi.org/10.1016/j.trip.2024.101056
Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2014). Burnout and work engagement: The JD–R approach. Annual Review of Organizational Psychology and Organizational Behavior, 1, 389–411.
Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285.
Caldwell, J. A., Caldwell, J. L., Thompson, L. A., & Lieberman, H. R. (2019). Fatigue and its management in the workplace. Neuroscience & Biobehavioral Reviews, 96, 272–289.
Caruso, C. C. (2014). Negative impacts of shiftwork and long work hours. Rehabilitation Nursing, 39(1), 16–25.
Cheng, H., Liu, G., Yang, J., Wang, Q., & Yang, H. (2023). Shift work disorder, mental health and burnout among nurses: A cross‐sectional study. Nursing Open, 10(4), 2611–2620. https://doi.org/10.1002/nop2.1521
China State Railway Group. (2020). Railway safety management regulations. Beijing: China Railway Press.
Dawson, D., & McCulloch, K. (2005). Managing fatigue: It's about sleep. Sleep Medicine Reviews, 9(5), 365–380.
Demerouti, E., Bakker, A. B., & Leiter, M. (2014). Burnout and job performance: The moderating role of selection, optimization, and compensation strategies. Journal of Occupational Health Psychology, 19(1), 96–107. https://doi.org/10.1037/a0035062.
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands–resources model of burnout. Journal of Applied Psychology, 86(3), 499–512.
Dorrian, J., Roach, G. D., Fletcher, A., & Dawson, D. (2007). Simulated train driving: Fatigue, self-awareness and cognitive disengagement. Applied Ergonomics, 38(2), 155–166. https://doi.org/10.1016/j.apergo.2006.03.006
Dorta, D., & Romero, L. (2025). High-performance work systems in job demands-resources theory: Implications for employee burnout and quality of life. International Journal of Hospitality Management, 126(March 2024), 104066. https://doi.org/10.1016/j.ijhm.2024.104066
Eurofound. (2017). Working time patterns and work-life balance in Europe. Publications Office of the European Union.
Fan, J., & Smith, A. P. (2018). A Preliminary Review of Fatigue Among Rail Staff. Frontiers in Psychology, 9(MAY), 1–10. https://doi.org/10.3389/fpsyg.2018.00634
Folkard, S., & Tucker, P. (2003). Shift work, safety and productivity. Occupational Medicine, 53(2), 95–101.
Gomes, G. P., Ribeiro, N., & Gomes, D. R. (2022). The Impact of Burnout on Police Officers’ Performance and Turnover Intention: The Moderating Role of Compassion Satisfaction. Administrative Sciences, 12(3), 92. https://doi.org/10.3390/admsci12030092
González-Rico, P., Guerrero-Barona, E., Chambel, M. J., & Guerrero-Molina, M. (2022). Well-Being at Work: Burnout and Engagement Profiles of University Workers. International Journal of Environmental Research and Public Health, 19(23), 15436. https://doi.org/10.3390/ijerph192315436
Gu, H., Lee, J., Hwang, Y., Kim, J., Lee, S., & Kim, S. J. (2023). Job burnout among workers with different shift regularity: interactive factors between sleep, depression, and work environment. Frontiers in Public Health, 11(1). https://doi.org/10.3389/fpubh.2023.1131048
Japan Transport Safety Board. (2019). Annual report on railway safety. JTSB.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., de Vet, H. C. W., & van der Beek, A. J. (2014). Construct Validity of the Individual Work Performance Questionnaire. Journal of Occupational & Environmental Medicine, 56(3), 331–337. https://doi.org/10.1097/JOM.0000000000000113
Lei, M., Alam, G. M., & Bashir, K. (2024). The Relationships between Job Performance, Job Burnout, and Psychological Counselling: A Perspective on Sustainable Development Goals (SDGs). Sustainability, 16(17), 7569. https://doi.org/10.3390/su16177569
Leso, V., Fontana, L., Caturano, A., Vetrani, I., Fedele, M., & Iavicoli, I. (2021). Impact of Shift Work and Long Working Hours on Worker Cognitive Functions: Current Evidence and Future Research Needs. International Journal of Environmental Research and Public Health, 18(12), 6540. https://doi.org/10.3390/ijerph18126540
Lim, S., Song, Y., Nam, Y., Lee, Y., & Kim, D. (2022). Moderating Effect of Burnout on the Relationship between Self-Efficacy and Job Performance among Psychiatric Nurses for COVID-19 in National Hospitals. Medicina, 58(2), 171. https://doi.org/10.3390/medicina58020171
Lupșa, D., & Virga, D. (2020). Psychological capital, health, and performance: the mediating role of burnout. Psihologia Resurselor Umane, 18(1), 7–22. https://doi.org/10.24837/pru.v18i1.458
Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99–113. https://doi.org/10.1002/job.4030020205
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job Burnout. Annual Review of Psychology. https://doi.org/10.1146/annurev.psych.52.1.397
Portero de la Cruz, S., Cebrino, J., Herruzo, J., & Vaquero-Abellán, M. (2020). A Multicenter Study into Burnout, Perceived Stress, Job Satisfaction, Coping Strategies, and General Health among Emergency Department Nursing Staff. Journal of Clinical Medicine, 9(4), 1007. https://doi.org/10.3390/jcm9041007
Sonnentag, S., Binnewies, C., & Mojza, E. J. (2010). Staying well and engaged when demands are high. Journal of Applied Psychology, 95(5), 965–976.
Williamson, A., Lombardi, D. A., Folkard, S., Stutts, J., Courtney, T. K., & Connor, J. L. (2011). The link between fatigue and safety. Accident Analysis & Prevention, 43(2), 498–515.
Wisetborisut, A., Angkurawaranon, C., Jiraporncharoen, W., Uaphanthasath, R., & Wiwatanadate, P. (2014). Shift work and burnout among health care workers. Occupational Medicine, 64(4), 279–286. https://doi.org/10.1093/occmed/kqu009
Wu, G., Hu, Z., & Zheng, J. (2019). Role stress, job burnout, and job performance in construction project managers: The moderating role of career calling. International Journal of Environmental Research and Public Health, 16(13). https://doi.org/10.3390/ijerph16132394
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Priatna, Septiana Dwiputrianti, Edah Jubaedah, Hafid Aditya Pradesa, Takaya Hasegawa

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.








