ANKHAL, R. B.; LUBIS, M.; FAKHRURROJA, H. Customer Engagement Transformation: A Critical Factor for Successful Digital Transformation Strategies in the Transportation Industry. SENTRI: Jurnal Riset Ilmiah, [S. l.], v. 5, n. 1, p. 888–897, 2026. DOI: 10.55681/sentri.v5i1.5455. Disponível em: https://ejournal.nusantaraglobal.ac.id/index.php/sentri/article/view/5455. Acesso em: 11 feb. 2026.