RAMADHAN, M. F.; INDRIASTUTI, Y.; ARVIANI, H. Manajemen Komunikasi dalam Situasi Krisis: Studi Kasus “Mishandled Baggage” di JAS Airport Services di Bandara Internasional Juanda Surabaya. Jurnal Ilmiah Global Education, [S. l.], v. 6, n. 3, p. 2245–2251, 2025. DOI: 10.55681/jige.v6i3.4117. Disponível em: https://ejournal.nusantaraglobal.ac.id/index.php/jige/article/view/4117. Acesso em: 25 oct. 2025.