Peran Minat Beli dalam Memediasi Pengaruh Media Sosial, Electronic Word of Mouth, dan Citra Merek Terhadap Keputusan Pembelian Ramen Ramie

Authors

  • Digan Zahroh Fadhilah Fakultas Ekonomi dan Bisnis, Universitas Djuanda, Bogor, Indonesia
  • Endang Silaningsih Fakultas Ekonomi dan Bisnis, Universitas Djuanda, Bogor, Indonesia
  • Erni Yuningsih Fakultas Ekonomi dan Bisnis, Universitas Djuanda, Bogor, Indonesia

DOI:

https://doi.org/10.55681/jige.v6i3.3926

Keywords:

Social Media, Electronic Word of Mouth, Brand Image, Purchase Interest, Purchase Decision

Abstract

The development of the Food and Beverage (F&B) industry continues to increase. This increase is an opportunity for various business actors, one of which is Ramen Ramie Kemanggisan. However, consumer purchasing decisions for Ramen Ramie have decreased, allegedly due to the lack of utilization of marketing media. This study tested social media, eWOM, brand image, and purchase interest both simultaneously and partially on consumer purchasing decisions. The sampling technique used a non-probability sampling technique with a purposive sampling method. The research sample was 100 respondents using the Lemeshow formula. The data analysis technique used was descriptive verification analysis, validity and reliability tests, path analysis, and classical assumption tests. The results of the study showed that both simultaneously and partially there was a positive and significant influence of social media, electronic word of mouth (eWOM), and purchase intention on purchasing decisions. However, brand image did not have a simultaneous and partial effect on purchasing decisions. The implications of this study are to enrich empirical evidence related to the role of purchase intention in mediating social media, electronic word of mouth (eWOM), brand image on purchasing decisions of Ramen Ramie, and can be used as material for improvement for the company.

Downloads

Download data is not yet available.

References

Akbar, R. D., & Wasino. (2024). Pengaruh Citra merek, Kualitas Produk dan Promosi Terhadap Keputusan Pembelian pada Solaria. Jurnal Manajemen Perhotelan dan Pariwisata. 7(1). 21-30. https://doi.org/10.23887/jmpp.v7i1.76105

Arasshidani, M. Ananda., & Ekawati, Ni Wayan. (2024). Peran Brand Awareness Memediasi Pengaruh Social Media Marketing Teerhadap Purshase Intention Produk Twissterdog di Denpasar. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana. 13(7). 1362-1371. https://doi.org/10.24843/EEB.2024.v13.i07.p07

Dulek, Bulut., & Aydin, Ibrahim. (2020). Effect Of Social Media Marketing On E-Wom, Brand Loyalty, And Purchase Intent. Bingöl Üniversitesi Sosyal Bilimler Enstitüsü Dergis. 20 (1). 271-288. 10.29029/busbed.734350

Ellitan, Lena. (2024). The Role of Brand Image, Electronic Word of Mouth and Customer Satisfaction in Building Repurchase Intention In E-Marketplace. World Journal of Advanced Research and Reviews. 21(1). 1529-1538. https://doi.org/10.30574/wjarr.2024.21.1.0189

Damayanti, V., & Siswati, A. (2024). Peran Minat Beli Dalam Memediasi Digital Marketing, Brand Awareness, Brand Ambassador, Online Customer Review Dan Citra Merek Terhadap Keputusan Pembelian Pengguna Scarlett Whitening. Jurnal Riset dan Publikasi Ilmu Ekonomi, 2(2), 326-336.https://doi.org/10.61132/menawan.v2i2.405

Geraldine, Y. M., & Susanti, A. (2021). Pengaruh Merek, Kulaitas Produk, Media Sosial, dan Harga Terhadap Minat Beli Konsumen Pada Produk Brand Wardah. Jurnal Ekonomi dan Manajemen. 3(1), 1-12. https://doi.org/10.46918/point.v3i1.880

Inayati, T., Efendi, M. J., & Dewi, A. S. (2022). Pengaruh Digital Marketing , Electronic Word of Mouth , dan Lifestyle terhadap Keputusan Pembelian pada Marketplace Shopee Indonesia. 1(3), 202–209. https://doi.org/10.55826/tmit.v1iIII.50

Jayanthi, Ni Kadek., & Suprapti, Ni Wayan. (2024). Peran Motivasi Belanja Memediasi Pengaruh Ewom Terhadap Niat Beli Produk Melalui Media Sosial Tiktok. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana. 13(3). 447-457. https://doi.org/10.24843/EEB.2024.v13.i03.p03

Kamalasena, B. D. T. M., & Sirisena, A. B. (2021). The Impact of Online Communities and E Word of mouth on Purchase Intention of Generation Y: The Mediating Role of Brand Trust. Sri Lanka Journal of Marketing. 7(1). 92-116. https://doi.org/10.4038/sljmuok.v7i1.58

Khan, M. A., Minhaj, M. S., Vivek., Alhashem, M., Nabi, M. Kamallun., Saifi, M. Afzal., & Inkesar, M. (2024). Unleashing The Role Of E-Word of Mouth On Purchase Intention In Select Facebook Fan Pages Of Smart Phone Users. PLOS One. 1-27. https://doi.org/10.1371/journal.pone.0305631

Levina, W., Malini, H., Pebrianti, W., Hendri, M. I., & Jaya, A. (2023). The influence of social media marketing, brand image, and influencer endorsement towards purchase decisions of skintific skincare products on tiktok shop with trust as the mediator (study on generation Z consumers). Enrichment: Journal of Management, 13(5), 2948–2959. https://doi.org/10.35335/enrichment.v13i5.1713

Muhammad Edy Supriyadi. (2023). Pengaruh Citra Merek, Kualitas Produk, Dan Kemasan Produk Terhadap Minat Beli Produk Skincare Somethinc. Jurnal Ekonomi Dan Manajemen, 2(2), 135–149. https://doi.org/10.56127/jekma.v2i2.742

Muhammad, R. W., Rochaeti, E., & Setiawan, E. (2021). Pengaruh Media Social Marketing Dan Electronic Word Of Mouth Terhadap Minat Beli Pada Produk Sepatu Converse Pada Mahasiswa FEB Universitas Prof Dr Hamka. Jurnal Ilmiah Manajemen Kesatuan, 9(2), 31–40. https://doi.org/10.37641/jimkes.v9i2.451

Ningsih, T., & Suginam. (2024). Pengaruh Media Sosial Instagram dan Word of Mouth Terhadap Keputusan Pembelian Produk. Journal of Business and Economics Research (JBE), 5(1), 48–55. https://doi.org/10.47065/jbe.v5i1.4877

Nuraini, A., Hartati, R., Ekasari, S. R., & Nurweni, H. (2023). Pengaruh Citra Merek Dan Harga Terhadap Keputusan Pembelian Sepatu Ventela Di Kalangan Pemuda Yogyakarta Dengan Minat Beli Sebagai Variabel Mediasi. Jurnal Cakrawangsa Bisnis, 4(1), 11-26. http://dx.doi.org/10.35917/cb.v4i1.400

Nursal, M. F., Rianto, M. R., Rohaeni, H., & Saputra, F. (2023). Pengaruh Electronic Word of Mouth ( EWOM ) Terhadap Keputusan Pembelian Melalui Minat Beli Pada Jasa Transportasi Online Maxim di Kota Bekasi. 1(3), 111–118. https://doi.org/10.38035/jmpd.v1i3.55

Pharamadita, I Putu Agus W., & Santika, I Wayan. (2024). Peran Word Of Mouth Memediasi Pengaruh Kualitas Produk Terhadap Keputusan Pembelian (Studi Pada Konsumen Indihome di Kota Denpasar). E-Jurnal Ekonomi dan Bisnis Universitas Udayana. 13(4). 757-777. https://doi.org/10.24843/EEB.2024.v13.i04.p11

Poturak, M., & Softic, S. (2019). Influence of Social Media Content on Consumer Purchase Intention: Mediation Effect of Brand Equity. 12(23). 17-43. https://doi.org/10.17015/ejbe.2019.023.02

Putra, Putu Aditya., & Seminari, Ni Ketut. (2024). Peran Persepsi Harga dalam Memediasi Pengaruh Brand Image Terhadap Keputusan Pembelian Konsumen (Studi Kasus pada Miniso di Kota Denpasar). E-Jurnal Ekonomi dan Bisnis Universitas Udayana. 13(8). 1694-1704. https://doi.org/10.24843/EEB.2024.v13.i08.p14

Rahmah, R. M. (2022). Pengaruh Electronic Word of Mouth Dan Citra Merek Terhadap Keputusan Pembelian Masker Wajah Sariayu. 3(June), 2352–2359. https://doi.org/10.37385/msej.v3i4.744

Ratnam, D., Salim, E., Charli, C. O., & Sumatera, W. (2024). Pengaruh Brand Image dan Marketing Mix terhadap Keputusan Pembelian melalui Minat Beli Sebagai Variabel Intervening pada Gemilang Smartphone Andalas. 8, 11371–11380. https://doi.org/10.31004/jptam.v8i1.14090

Shafiq, M. Aqib., Mehmood, S., & Khan, M. Sajjad. (2024). Exploring the Connection between Social Media Marketing Activities and Purchase Decisions, Focusing on Electronic Word of Mouth and Brand Awareness. International Journal of Experiential Learning & Case Studies. 9(2). 217-248. https://doi.org/10.22555/ijelcs.v9i2.1132

Shaheer, Sharjeel A. Zain, F. Aslam, M. Abbas, Z. (2024). The Triadic Effect of Electronic Word of Mouth, Brand Image, and Trust on Purchase Intention. Policy Journal of Social Science Review. 2(4). 804-827. https://doi.org/10.63075/pjssr.v2i4.83

Sugiyono. 2019. Metode Penelitian Kualitatif. Bandung: Alfabeta

Sumarga, H. E., Rofiq, I. S., & Yulianto, F. M. (2024). The Influence of Social Media Marketing and Brand Image on Purchasing Decisions on Erigo Store Products. Digital Business Journal, 3(1), 51. https://doi.org/10.31000/digibis.v3i1.12353

Supriyadi, M. E., & Hadijah, S. F. (2023). Pengaruh Citra Merek, Kualitas Produk, Dan Kemasan Produk terhadap Minat Beli Produk Skincare Somethinc. Jurnal Ekonomi dan Manajemen. 2(2), 135-149. https://doi.org/10.56127/jekma.v2i2.742

Thi Thuy, A. N., Chi Thanh, B., Hyunh Khanh, L. C., & Nguyen Phuc, N. T. (2024). Electronic word-of-mouth (eWOM) on social networking sites (SNS): Roles of information credibility in shaping online purchase intention. 10(1). https://doi.org/10.1016/j.heliyon.2024.e32168

To Anh, T., & Nguyen, Kim Quoc, T. (2025). The Role Of Electronic Word-Of-Mouth In Shaping Brand Image And Driving Purchase Intention. Journal of Finance Marketing Research. 3(1). 1-14. https://doi.org/10.52932/jfm.v3i1e

Xuan Hung, N., Thi Tinh, N., Thi Hoai, A. D., Thanh Dat, N., Thi Men, N., & Thi Kim, A. V. (2023). The influence of electronic word of mouth and perceived value on green purchase intention in Vietnam. Cogent Business & Management. 11(1). 1-27. https://doi.org/10.1080/23311975.2023.2292797

Utami, D. I., & Hidayah, N. (2022). Pengaruh Citra Merek, Kualiatas Produk, Dan Brand Ambassador Terhadap Keputusan Pembelian Produk Scarlet. Jurnal Ilmiah Multidisiplin. 1(4). https://doi.org/10.56127/jukim.v1i04.159

Wowor, C. A. S., Lumanauw, B., & Ogi, I. W. J. (2021). Pengaruh Citra Merek, Harga Dan Gaya Hidup Terhadap Keputusan Pembelian Kopi Janji Jiwa di Manado. Jurnal EMBA. 9(3). https://doi.org/10.35794/emba.v9i3

Downloads

Published

2025-08-17

How to Cite

Fadhilah, D. Z., Silaningsih, E., & Yuningsih, E. (2025). Peran Minat Beli dalam Memediasi Pengaruh Media Sosial, Electronic Word of Mouth, dan Citra Merek Terhadap Keputusan Pembelian Ramen Ramie. Jurnal Ilmiah Global Education, 6(3), 1389–1402. https://doi.org/10.55681/jige.v6i3.3926